NDIS Policies That Actually Match Your Practice
Interview-style tools that build compliant policies and procedures that reflect what you do and how you work every day.
Developed by someone who's seen what works
- Working in NDIS certification since 2018
- NDIS Lead Auditor and former Senior Manager at an Approved Quality Auditor
- Tools based on real audit experience and technical reviews of thousands of reports
New Providers
Structure your business compliantly from day one with guided questions that help you think through what you need.
Existing Providers
Finally align your documentation with your actual operations and daily practice. No more policies that don't match reality.
Expert Logic, Not AI
Built by auditors who know what actually gets asked. Don't worry about hallucination risks and AI systems trained on outdated NDIS rules.
The Template Pack Problem
I've been working in NDIS certification since the first audits started in 2018. The same problem appears over and over again.
Providers spend thousands of dollars on 'audit ready' template packs with a '100% pass rate' only to find out that those documents don't reflect what they actually do.
There's a Better Way
Work through carefully-crafted questions that an auditor would actually ask, and build a framework that is honest, compliant, and actually yours.
- Policies built around YOUR services and team
- Learn why requirements exist as you build
- No 'find and replace' nightmare
- Documents you can actually implement

Penny Halpin
Paperbark Quality Collective
Why I Created These Tools
I've seen providers spend thousands on template packs, only to then come face to face with the reality (sometimes in the middle of an audit) that those documents don't describe their business.
I'm creating these tools to offer a better way. Work through carefully-crafted questions, the same things an auditor would ask, and you can build a framework that is honest, compliant, and actually yours.
Our Tools
Choose the tool that fits your needs. Each one helps you build compliant documents that match your actual practice.
Verification Toolkit
Create a complete policy manual covering the four standards of the NDIS Verification module. Includes forms, registers, and templates.
- Incident Management
- Complaints Management
- Human Resources Management
- Risk Management
- All supporting forms, registers and templates
Free Tools
Standalone document generators for any NDIS provider. No account or signup required.
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Incident Management Generator
Policy, procedure, forms and register -
Risk Register Builder
Custom risk register for your services -
Emergency & Disaster Management
Coming soon -
Strategic Plan Builder
Coming soon
How It Works
Our interview-style approach asks you the questions an auditor would ask - then builds your documents from your answers.
Answer Questions
Work through guided questions about your organisation, services, and how you actually operate.
Learn As You Go
Each section explains why these requirements exist and how they protect participants.
Generate Documents
Your answers are woven into professional policy documents that reflect YOUR business.
Download & Use
Get editable Word documents you can use immediately. Update anytime you need.
Ready for Policies That Fit?
Build compliant policies that reflect how your organisation actually works.
Get Started