Knowledge Hub
Practical compliance, registration and audit guidance for NDIS providers, written by experts.
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What Is an NDIS Mid-Term Audit and What Does It Cover?
If you're a registered NDIS provider on the Certification pathway, your three-year registration period includes a mid-term audit. This article covers what gets assessed and when to expect it. Who Has to Have One Mid-term audits apply to registered...
NDIS Registration Groups Explained
This guide walks through all 36 NDIS registration groups, explains what each one covers, and tells you whether it triggers a Verification or Certification audit. What Is an NDIS Registration Group? When you apply to become a registered NDIS...
What to expect from your NDIS Certification audit
A Certification audit is more involved than a Verification audit, there are significantly more standards, more evidence required, site visits, and interviews with management, staff and participants. The structure however is predictable. Once you...
What Do NDIS Auditors Look For?
NDIS Auditors are checking three things. Whether your documentation describes the business you're actually running, whether your records show that system has been used, and whether your team and the people you support can speak to how it works....
NDIS Registration for Behaviour Support Practitioners
If you're planning to deliver specialist behaviour support services, here's everything you need to know about what's involved. Unlike every other profession covered in our registration guides, behaviour support requires two separate approvals: your...
NDIS Registration for Personal Trainers
Thinking about delivering NDIS-funded personal training? Here's what the registration process involves. You don't need to be a registered provider to deliver personal training to NDIS participants who are self-managed or plan-managed (as of May...
NDIS Registration for Exercise Physiologists
Considering NDIS registration as an exercise physiologist? Here's what the process involves, including why you have more registration group options than some other allied health professions. Registration is currently optional (as of April 2026) for...
NDIS Registration for Counsellors: Costs and Requirements
NDIS registration is currently (as of April 2026) optional for counsellors delivering therapeutic supports, and you can work with self-managed and plan-managed participants without it. However, registration does help open the door to working with...
What to Include in an NDIS Service Agreement
An NDIS service agreement is a formal agreement between a provider and a participant that sets out the supports to be delivered, and the conditions under which they'll be provided. It sets out what you've both agreed to, protects the participant's...
What Registered NDIS Providers Need to Know About the Worker Orientation Module
The NDIS Worker Orientation Module is the only training that is explicitly mandated for all workers engaged by registered NDIS providers. Everything else a provider might require workers to complete depends on the services delivered, the...