Governance for Small NDIS Providers
What governance means for a small NDIS provider, how it applies when you don't have a formal board, and what good practice looks like.
2 Aug, 2026Knowledge Hub
Practical compliance, registration and audit guidance for NDIS providers, written by experts.
Featured
Competency Assessments for NDIS Workers
How to assess and record NDIS worker competence, who can assess, and the difference between verifying a credential and assessing skill.
1 Aug, 2026NDIS Audit Evidence Requirements for the New SIL Standards
The NDIS Commission has published the SIL Practice Standards that registered SIL providers are now required to be audited against. There are four outcomes included: Supported Decision-Making, Safeguarding, Practice Governance, and Agreements about tenancy, housing and support arrangements. In your audit, the evidence generally comes from four places: your documents, your records, what an auditor [...]
31 May, 2026NDIS Registration Groups Explained (Updated for SIL and Platforms)
This guide walks through all 38 NDIS registration groups, explains what each one covers, and tells you whether it triggers a Verification or Certification audit. Updated June 2026 to include the new registration groups 0137 (Providing a NDIS digital platform service) and 0138 (Assistance with Supported Independent Living), effective 1 July 2026. What Is an [...]
15 May, 2026What to Include in an NDIS Service Agreement
An NDIS service agreement is a formal agreement between a provider and a participant that sets out the supports to be delivered, and the conditions under which they’ll be provided. It sets out what you’ve both agreed to, protects the participant’s rights, and gives you a clear basis for how the support relationship works. This [...]
17 Apr, 2026How to Write NDIS Policies That Reflect Your Practice
There’s a version of NDIS compliance documentation that looks the part. Documents that are professionally formatted, correctly structured, and ticking every box on the practice standards. And then, there’s a version that actually means something, and they’re not always the same thing. Auditors have seen your templates before If you’ve purchased a template pack from [...]
13 Mar, 2026All articles
Documentation21 Aug, 2026
How To Write an NDIS Information Management Policy
What your NDIS information management policy should cover, including consent, disclosure, participant access, storage, retention and destruction.
Documentation21 Aug, 2026
How To Write an NDIS Dignity of Risk Policy
What your NDIS independence and informed choice policy should cover, including dignity of risk, intimacy and sexual expression, and supporting informed decisions.
Documentation7 Aug, 2026
How to Write an NDIS Violence, Abuse, Neglect, Exploitation and Discrimination Policy
What your NDIS policy needs to cover, including prevention, advocacy, responding to allegations, and harm between participants.
Documentation6 Aug, 2026
How to Write an NDIS Privacy and Dignity Policy
What an NDIS privacy and dignity policy needs to cover, including dignity during personal care, consent for photos and video, and privacy in shared living.
Profession Guides2 Aug, 2026
What Policies Does a Psychologist Need for NDIS Registration?
The policies and procedures you'll need as an NDIS-registered psychologist, and how to update your existing confidentiality and session notes processes.
Profession Guides2 Aug, 2026
What Policies Does a Counsellor Need for NDIS Registration?
The policies and procedures counsellors should have as a registered NDIS provider, and how to update the documents your practice already has.
Documentation1 Aug, 2026
Writing NDIS Progress Notes
How to write NDIS progress notes that show progress against goals, with examples, and how they differ from shift notes.
Audit Preparation1 Aug, 2026
How NDIS Corrective Action Plans Work
NDIS corrective action plan timeframes: seven days to submit, three months to close a major, eighteen for a minor, and what happens if you miss them.