Governance for Small NDIS Providers
What governance means for a small NDIS provider, how it applies when you don't have a formal board, and what good practice looks like.
2 Aug, 2026Knowledge Hub
Practical compliance, registration and audit guidance for NDIS providers, written by experts.
Featured
Competency Assessments for NDIS Workers
How to assess and record NDIS worker competence, who can assess, and the difference between verifying a credential and assessing skill.
1 Aug, 2026NDIS Audit Evidence Requirements for the New SIL Standards
The NDIS Commission has published the SIL Practice Standards that registered SIL providers are now required to be audited against. There are four outcomes included: Supported Decision-Making, Safeguarding, Practice Governance, and Agreements about tenancy, housing and support arrangements. In your audit, the evidence generally comes from four places: your documents, your records, what an auditor [...]
31 May, 2026NDIS Registration Groups Explained (Updated for SIL and Platforms)
This guide walks through all 38 NDIS registration groups, explains what each one covers, and tells you whether it triggers a Verification or Certification audit. Updated June 2026 to include the new registration groups 0137 (Providing a NDIS digital platform service) and 0138 (Assistance with Supported Independent Living), effective 1 July 2026. What Is an [...]
15 May, 2026What to Include in an NDIS Service Agreement
An NDIS service agreement is a formal agreement between a provider and a participant that sets out the supports to be delivered, and the conditions under which they’ll be provided. It sets out what you’ve both agreed to, protects the participant’s rights, and gives you a clear basis for how the support relationship works. This [...]
17 Apr, 2026How to Write NDIS Policies That Reflect Your Practice
How to write NDIS policies and procedures: which ones you need, what to include, and how to check them against the Practice Standards.
13 Mar, 2026All articles
Audit Preparation5 Oct, 2026
NDIS Audit Checklist: Preparing for Your Certification Audit
An NDIS Certification audit checklist covering scope, documents, records, your team, participants, and what to do during and after the audit.
Documentation4 Oct, 2026
How to Write an NDIS Participant Money and Property Policy
What your NDIS participant money and property policy should cover, including consent, record-keeping, financial advice, gifts and exploitation.
Documentation4 Oct, 2026
How to Write an NDIS Medication Management Policy
What your NDIS medication management policy should cover, including records, worker knowledge, storage, polypharmacy, and chemical restraint.
Documentation4 Oct, 2026
How to Write an NDIS Continuity of Supports Policy
What your NDIS continuity of supports policy should cover, including worker absence, documented preferences, and stopping or changing services.
Documentation26 Sept, 2026
How to Write an NDIS Complaints Management Policy
What your NDIS complaints management policy should cover, including access, procedural fairness, records, and complaints escalated to the Commission.
Sector Updates26 Sept, 2026
Do NDIS Independent Support Workers Need to Be Registered?
When independent NDIS support workers need to register, what applies if you don't, and what's changing from 2027 under the 2026 NDIS reforms.
Profession Guides26 Sept, 2026
How to Become an NDIS Behaviour Support Practitioner
How to apply for NDIS behaviour support practitioner suitability, including both pathways, portfolio evidence and supervisor endorsement.
Documentation21 Aug, 2026
How To Write an NDIS Information Management Policy
What your NDIS information management policy should cover, including consent, disclosure, participant access, storage, retention and destruction.
Documentation21 Aug, 2026
How To Write an NDIS Dignity of Risk Policy
What your NDIS independence and informed choice policy should cover, including dignity of risk, intimacy and sexual expression, and supporting informed decisions.
Documentation7 Aug, 2026
How to Write an NDIS Violence, Abuse, Neglect, Exploitation and Discrimination Policy
What your NDIS policy needs to cover, including prevention, advocacy, responding to allegations, and harm between participants.