Practical compliance, registration and audit guidance for NDIS providers, written by experts.
The SIL Practice Standards now apply to providers of Supported Independent Living, and completing a thorough self-assessment is a good initial preparation step. In short, you work through each quality indicator under the four standards, summarise the evidence you already have, rate how well you meet it, and identify (if anything) what else you need. [...]
8 Jun, 2026The NDIS Commission has published the SIL Practice Standards that registered SIL providers are now required to be audited against. There are four outcomes included: Supported Decision-Making, Safeguarding, Practice Governance, and Agreements about tenancy, housing and support arrangements. In your audit, the evidence generally comes from four places: your documents, your records, what an auditor [...]
31 May, 2026If you’ve been reading any NDIS news over the past month, you’ll know that a lot has been announced, including Thriving Kids, changes to eligibility, participant budgets, planning processes, fraud enforcement, and more. This article focuses specifically on what’s changing for provider registration: what’s been announced, what’s confirmed, and what we’re still waiting on. In [...]
22 May, 2026This guide walks through all 38 NDIS registration groups, explains what each one covers, and tells you whether it triggers a Verification or Certification audit. Updated June 2026 to include the new registration groups 0137 (Providing a NDIS digital platform service) and 0138 (Assistance with Supported Independent Living), effective 1 July 2026. What Is an [...]
15 May, 2026An NDIS service agreement is a formal agreement between a provider and a participant that sets out the supports to be delivered, and the conditions under which they’ll be provided. It sets out what you’ve both agreed to, protects the participant’s rights, and gives you a clear basis for how the support relationship works. This [...]
17 Apr, 2026There’s a version of NDIS compliance documentation that looks the part. Documents that are professionally formatted, correctly structured, and ticking every box on the practice standards. And then, there’s a version that actually means something, and they’re not always the same thing. Auditors have seen your templates before If you’ve purchased a template pack from [...]
13 Mar, 2026The 1 October 2026 SIL deadline is to lodge a valid application, not to be registered. What that means, and what happens if you miss it.
The five regulated restrictive practices under the NDIS, what each one is, and how to tell when an otherwise everyday support might be crossing the line.
Under the NDIS Practice Standards, Module 2 is for practitioners who develop behaviour support plans, and Module 2A for those who implement them.
An NDIS certification audit just isn’t a document review. Yes, reading your documents and ensuring they reflect the Standards is part of it, but the auditor also samples participants and workers directly, looks at your records, talks to your management and reviews how things are done every day. A consultant or company selling templated documents [...]
Three gaps account for most of what I’ve seen come up in reviewing NDIS audit reports which included Module 1: training delivered by the wrong person, training that’s generic but not participant-specific, and no ongoing competency assessment for workers. For registered NDIS providers delivering high intensity supports, meeting the High Intensity Support Skills Descriptors is [...]
The high intensity support skills descriptors are supplementary guidance from the NDIS Commission setting out the skills and knowledge a support worker needs to safely deliver each high intensity support. Each of the eight is built to the same structure: setting out its relationship to the Module 1 practice standard it supports, its relationship to [...]
Registration group 0104, High Intensity Daily Personal Activities, is audited against Module 1 of the NDIS Practice Standards. Registered providers can only deliver the specific high intensity supports listed on their certificate of registration, not every support by default. What are the skills descriptors? The high intensity support skills descriptors are supplementary guidance from the [...]
Every provider going through a certification audit is assessed against the Core Module of the NDIS Practice Standards. The following article outlines the document set it requires, including the policies and procedures, the forms and registers that sit under them, and the records that show they are being used. Treat this as a starting point, [...]
After deciding to become a registered NDIS provider, one of the first things to start thinking about is your organisation’s documentation, including policies and procedures that will (a) meet the NDIS Practice Standards, and (b) reflect how you operate day-to-day. There are four main ways providers can do this: write them yourself, buy a template [...]
NDIS registration is currently mandatory if you deliver any of these supports: Registration is also required, regardless of what you deliver, if you want to work with participants whose funding is managed by the NDIA. From 1 July 2026, registration becomes mandatory (or you must be transitioning towards it) for Supported Independent Living (SIL) and [...]
