Systems and Processes31 Jul, 2026
Worker Induction for Small NDIS Providers
What a new NDIS worker needs to know before their first unsupervised shift, why the orientation module is not enough on its own, and what to record.
Knowledge Hub
Practical compliance, registration and audit guidance for NDIS providers, written by experts.
Profession Guides30 Jul, 2026
NDIS Registration for Social Workers
How to become an NDIS registered provider as a social worker. The different audit pathways and eligible registration groups, AASW membership, and audit prices.
Documentation30 Jul, 2026
What HR records do you need for your NDIS audit?
What the NDIS human resources indicators require, from worker files, supervision, performance, and secondary employment.
SIL21 Jul, 2026
The 1 October 2026 SIL Registration Deadline: What It Means if You're Unregistered
The 1 October 2026 SIL deadline is to lodge a valid application, not to be registered. What that means, and what happens if you miss it.
Systems and Processes17 Jul, 2026
What Counts as a Regulated Restrictive Practice?
The five regulated restrictive practices under the NDIS, what each one is, and how to tell when an otherwise everyday support might be crossing the line.
Audit Preparation17 Jul, 2026
NDIS Module 2 vs Module 2A: Which One Applies to You
Under the NDIS Practice Standards, Module 2 is for practitioners who develop behaviour support plans, and Module 2A for those who implement them.
Audit Preparation11 Jul, 2026
Why No NDIS Consultant Can Guarantee Your Audit Success
An NDIS certification audit just isn’t a document review. Yes, reading your documents and ensuring they reflect the Standards is part of it, but the auditor also samples participants and workers directly, looks at your records, talks to your management and reviews how things are done every day. A consultant or company selling templated documents [...]
High Intensity4 Jul, 2026
Common Nonconformances in NDIS Module 1 Audits
Three gaps account for most of what I’ve seen come up in reviewing NDIS audit reports which included Module 1: training delivered by the wrong person, training that’s generic but not participant-specific, and no ongoing competency assessment for workers. For registered NDIS providers delivering high intensity supports, meeting the High Intensity Support Skills Descriptors is [...]
High Intensity3 Jul, 2026
What the NDIS High Intensity Skills Descriptors Require
The high intensity support skills descriptors are supplementary guidance from the NDIS Commission setting out the skills and knowledge a support worker needs to safely deliver each high intensity support. Each of the eight is built to the same structure: setting out its relationship to the Module 1 practice standard it supports, its relationship to [...]
High Intensity3 Jul, 2026
What Is Module 1: High Intensity Daily Personal Activities?
Registration group 0104, High Intensity Daily Personal Activities, is audited against Module 1 of the NDIS Practice Standards. Registered providers can only deliver the specific high intensity supports listed on their certificate of registration, not every support by default. What are the skills descriptors? The high intensity support skills descriptors are supplementary guidance from the [...]